The best hotels in the US based on an analysis of industry awards, hotel star ratings, and user ratings. Hotels that rank in the top 10% of the best hotels in the US receive a gold badge. Hotels that rank in the top 30% of the best hotels in the US receive a Silver badge. Hotels that appear after rated hotels are sorted by hotel class, then by user ratings.
1. The Peninsula Chicago
prime real estate on Chicago’s coveted Magnificent Mile, The Peninsula Chicago combines Hong Kong’s cosmopolitan flair with the charm of the Windy City of the Midwest. Travelers describe guest rooms as comfortable thanks to their beige color palette and luxurious furnishings, not to mention their modern tech touches like bedside remotes that control lights, TV and room temperature.
Meanwhile, the acclaimed Peninsula Spa is in a class of its own and has won multiple awards from the wellness and recreation magazine at The Peninsula Chicago. Another honorable mention is the afternoon tea served in The Lobby restaurant, which diners found was a nice and welcoming touch. Guests recommend taking time during their stay to sample the flavorful Cantonese dishes served at the Shanghai Terrace Restaurant. However, for many travelers, The Peninsula Chicago’s friendly service staff convinced them to stay here again.
2. Montage Kapalua Bay
a hard time complaining at Montage Kapalua Bay. Located in the northwest corner of Maui, this 24 hectare property offers beautiful beach and ocean views. Visitors can spend their time in the water with activities ranging from sport fishing to snorkeling.
The resort also offers more challenging activities such as zip line and helicopter tours, as well as traditional Hawaiian luau shows. Other activities include shopping, playing golf on the two award-winning golf courses, or playing tennis on the hotel grounds.
When it’s time to relax, guests can enjoy complimentary towels and beach chairs, make use of the Hana Hou Bar & Sunset Patio by the pool, or indulge in a spa treatment. Accommodations here are suites with one, two, three and four bedrooms, each with separate living and sleeping areas and a furnished lanai. Other amenities include flat-screen TVs, in-room laundry facilities and bathrooms with separate bathtubs and showers.
To top off their great experience, recent guests said that from the pool attendants to the restaurant wait staff, all the staff went out of their way to make their stay enjoyable. Additionally, being part of the Preferred Hotels & Resorts family, I Prefer members can earn or redeem points for stays.
3. Acqualina Resort & Residences on the Beach
this spa resort, a five-star rating is not given, especially in terms of excellent customer service. Guests can’t help but get compliments: travelers say that the resort’s staff take great care to personalize each experience.
However, one problem you may run into is exclusivity. Acqualina Resort & Residences on the Beach has just 98 rooms and suites. So book in advance for your upcoming trip to Sunny Isles Beach, Florida. Rooms are equipped with flat-screen TVs and private balconies, as well as double sinks and glass-walled showers. Meanwhile, the property also offers three on-site restaurants (including a Japanese fusion restaurant opening in January 2021), a take-out market, four swimming pools, a spa and beach facilities.
Additionally, the hotel is part of The Leading Hotels of the World, meaning Leaders Club members have access to the facilities here. You’ll find Acqualina Resort & Residences on the Beach about 10 miles north of Miami Beach.
4. Rancho Valencia Resort and Spa
About a 30-minute drive north of San Diego, Rancho Valencia is a little off the beaten track. But that’s why people love it. This Relais & Châteaux hotel has manicured green spaces filled with various facilities and activities to please every traveler.
Visitors appreciate the respectful and attentive staff and praise the aesthetics of the guest rooms. Accommodations here exude a Mediterranean feel, with hacienda-style architecture, hardwood furnishings and colorful design touches, plus soaking tubs and private balconies or terraces. For pampering, the Rancho Valencia spa offers pampering programs such as herbal body wraps and various massage therapies. Delicious cuisine is served at The Pony Room – a full-service restaurant serving breakfast, lunch, dinner and handcrafted cocktails.
5. Hotel Bel-Air
A member of the esteemed Dorchester hotel collection, Hotel Bel-Air offers Los Angeles residents an atmosphere of serenity and romance within easy reach of major city attractions (though not many are within walking distance).
Spread over 30 acres in the Bel Air Estates neighborhood, this luxury hotel takes on an aura of 20th century glamour. With its fine Egyptian cotton sheets, expansive terraces, lush gardens and the veritable Swan Lake, Hotel Bel-Air is more suited to relaxation seekers than gathering makers.
Guests appreciate the property’s serene atmosphere and outstanding customer service, while guest rooms and suites delight visitors with their bright and airy décor and technological amenities such as flat-screen TVs and in-room iPads. The hotel’s Bel-Air spa and outdoor swimming pool also ensure travelers return home refreshed and rested.